Terms of Service

1. Acceptance of Terms

Welcome to HealthDialog.care, a healthcare management platform. These Terms of Service ("Terms") govern your use of our services, including our website, mobile applications, and all related features and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

HealthDialog.care provides a comprehensive healthcare management platform that includes:

• Patient appointment scheduling and management
• Electronic health records and medical history tracking
• Clinical assessments and diagnostic tools
• AI-enhanced care planning and recommendations
• Communication tools between patients and healthcare providers
• Medical data analysis and reporting

3. User Responsibilities

3.1 Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Use strong passwords and enable two-factor authentication when available
• Log out of your account when using shared devices

3.2 Accurate Information

• Provide accurate and complete medical and personal information
• Update your information promptly when changes occur
• Report any errors in your medical records immediately

3.3 Appropriate Use

• Use the Services only for legitimate healthcare purposes
• Comply with all applicable laws and regulations
• Respect the privacy and rights of other users
• Do not attempt to access unauthorized areas of the platform

4. Healthcare Provider Terms

If you are a healthcare provider using our Services:

• You must be licensed to practice in your jurisdiction
• You are responsible for maintaining professional standards
• You must comply with all applicable healthcare regulations
• Clinical decisions remain your professional responsibility
• AI recommendations are tools to assist, not replace, clinical judgment

5. Medical Disclaimers

5.1 No Medical Advice

The information provided through our Services is for informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations.

5.2 Emergency Situations

Our Services are not intended for emergency medical situations. If you are experiencing a medical emergency, call your local emergency number immediately.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal and health information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

7.1 Our Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and design, are owned by HealthDialog.care and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of your medical data and personal information. By using our Services, you grant us a limited license to use your data solely for providing healthcare services as described in our Privacy Policy.

8. Limitation of Liability

8.1 Service Availability

We strive to maintain high availability of our Services but cannot guarantee uninterrupted access. We are not liable for temporary unavailability or technical issues.

8.2 Third-Party Services

Our Services may integrate with third-party services. We are not responsible for the actions, content, or privacy practices of third parties.

9. Account Termination

9.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, we will retain your medical records as required by law and professional standards.

9.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in activities that could harm our Services or other users.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our Services. Your continued use of our Services after changes become effective constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms or your use of our Services will be resolved in the appropriate courts with jurisdiction.